At C-Solutions LLC, we strive to provide efficient and reliable delivery of your shipping container purchases. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of our products.
1. Order Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Custom or modified container orders may require additional processing time depending on the scope of the modifications. Estimated delivery timelines for custom orders will be provided during the purchase process.
2. Delivery Options
We offer the following delivery methods:
- Standard Delivery: Our team will coordinate with you to ensure timely delivery of your container to the specified location.
- Pickup: Customers may opt to pick up their containers directly from our facility. Please contact us in advance to arrange a pickup appointment.
3. Delivery Costs
Delivery costs are determined based on:
- Distance: The location of the delivery site from our facility.
- Container Size: Larger containers may incur higher shipping fees due to weight and handling requirements.
- Delivery Method: Additional charges may apply for specialized delivery methods (e.g., crane trucks).
Shipping costs will be calculated and communicated during the ordering process.
4. Delivery Timeframes
Delivery times vary based on location, container availability, and any required modifications:
- Standard Containers: Typically delivered within 5-7 business days after order processing.
- Custom Containers: Delivery timelines for modified containers will be provided based on the customization requirements.
While we aim to meet the estimated delivery times, delays may occur due to weather, transportation issues, or other unforeseen circumstances.
5. Delivery Requirements
To ensure a smooth delivery process, customers must:
- Provide Accurate Information: Include the correct delivery address, contact information, and any specific instructions.
- Prepare the Site: Ensure the delivery site is accessible, level, and free of obstructions (e.g., low-hanging wires or narrow entryways).
- Be Available: Be present during the scheduled delivery or designate a representative to receive the container.
If delivery is unsuccessful due to site inaccessibility or absence, additional charges may apply for redelivery.
6. Damaged or Incorrect Deliveries
We take great care to ensure your container arrives in excellent condition. However, if you receive a damaged or incorrect container:
- Inspect Upon Delivery: Please inspect the container upon delivery and report any issues to the delivery team.
- Contact Us Immediately: Notify us within 48 hours of delivery to report damages or discrepancies.
We will work with you to resolve the issue, including arranging for repairs, replacements, or refunds as appropriate.
7. Shipping Restrictions
We currently ship containers within the United States. Deliveries outside our standard service areas may be considered on a case-by-case basis and may incur additional charges.
8. Cancellation and Changes
- Order Changes: If you need to update your delivery address or make changes to your order, please contact us as soon as possible. Changes made after the order has been processed may result in additional fees.
- Cancellations: Orders canceled prior to shipment are subject to a cancellation fee. Custom container orders cannot be canceled once production has begun.
9. International Shipping
If you require international shipping, please contact us to discuss options and obtain a custom quote. Note that international shipping involves additional considerations, including customs clearance and taxes.
10. Contact Us
If you have questions about our Shipping Policy or need assistance with your order, please contact us:
- Email: [email protected]
Thank you for choosing C-Solutions LLC. We’re committed to delivering high-quality shipping containers and exceptional service!