At C-Solutions LLC, we are committed to providing a seamless and secure payment process for our customers. This Payment Policy outlines the accepted payment methods, terms, and procedures to ensure clarity and transparency in all transactions.
1. Accepted Payment Methods
We offer the following secure payment options for your convenience:
a. Bank Transfers
- Customers can make direct payments to our designated bank account.
- Bank transfer details will be provided upon order confirmation.
- Important: Please include your invoice number or order reference in the transfer description for timely processing.
b. Credit/Debit Cards
- We accept major credit and debit cards, including Visa, Mastercard, and American Express.
- Payments made via credit/debit cards are processed securely using encrypted payment gateways.
If you have questions about payment methods, contact us at info@c-solutionsllc.com.
2. Payment Terms
- Full Payment Required: All orders must be paid in full before processing or delivery unless otherwise agreed in writing.
- Custom Orders: For modified or customized containers, a 50% deposit is required at the time of order placement, with the remaining balance due before delivery.
3. Payment Confirmation
- For bank transfers, please email a copy of your payment receipt to info@c-solutionsllc.com for confirmation.
- Orders will not be processed until payment has been verified.
- Payment confirmation typically takes 1-2 business days for bank transfers.
4. Taxes and Fees
All prices are quoted in USD and are exclusive of applicable taxes. Customers are responsible for:
- Local, state, or federal taxes (as applicable).
- Bank transfer fees or credit card processing fees (if any).
5. Refunds and Cancellations
- Refunds: Refunds are processed in accordance with our cancellation policy. Bank transfer refunds may take up to 10 business days to process.
- Cancellations: Orders canceled before shipment may incur a cancellation fee. Custom orders cannot be canceled once production has begun.
6. Late Payments
For any payment delays or issues, please contact us promptly at info@c-solutionsllc.com. Late payments may result in:
- Delayed order processing or delivery.
- Additional fees, including storage charges, if applicable.
7. Security and Privacy
- Your payment information is handled securely, and we do not store sensitive card details.
- All payment transactions are conducted through trusted and encrypted gateways to protect your personal and financial information.
8. Contact Us
For questions or assistance with payments, feel free to reach out:
- Email: info@c-solutionsllc.com
We appreciate your business and look forward to serving you! Thank you for choosing C-Solutions LLC.