Payment Policy
Effective date: October 31, 2026
Last updated: October 31, 2026
At C-Solutions LLC (“C-Solutions”, “we”, “us” or “our”), we want buying your shipping container to be simple, transparent and secure. This Payment Policy explains the payment methods we accept, when payment is due, how we protect your payment information and how we handle invoices and related matters. By placing an order on c-solutionsllc.com or directly with our sales team, you agree to this policy.
1. Accepted Payment Methods
We offer several secure ways to pay. All payments are in United States Dollars (USD).
Credit and Debit Cards
We accept all major credit and debit cards, including:
- Visa
- Mastercard
- American Express
- Discover
Card payments are taken by secure payment link or over the phone. Call us at +1 (410) 705-5214 or email sales@c-solutionsllc.com with your order number and we will send you a payment link or take your payment by phone.
Digital Wallets
For faster payment, we accept:
- Apple Pay
- Google Pay
- Amazon Pay
- Cash App Pay
Digital wallet payments are made through the same secure payment link. Contact us and we will send it to you.
Bank Transfer (ACH or Wire)
We accept both ACH and wire transfers. Choose Direct Bank Transfer at checkout, or ask us for an invoice. Our bank details are shown on your order confirmation and invoice. See section 5 for instructions.
2. Pricing and Currency
All prices on our website and in our quotes are listed and charged in US dollars.
- Delivery: a flat $450 delivery fee anywhere in the United States is shown at checkout. Pickup from our Hutchins, TX yard is free. International delivery is quoted separately. See our Shipping Policy.
- Sales tax: we do not add sales tax. See our Sales Tax Policy.
- If a price on our website is clearly wrong, we will contact you before we process your order. You can then pay the correct price or cancel for a full refund.
3. Payment Terms and Timing
Full payment is required before an order is scheduled for delivery or pickup.
- Card and digital wallet payments are confirmed as soon as they are approved, so your order can move forward right away.
- Bank transfer orders are confirmed once the funds reach our account. ACH transfers usually take 1–3 business days; wire transfers are usually faster. We hold your order until the funds arrive.
- We process your order within 1–3 business days after payment is confirmed.
4. Deposits for Custom and Modified Containers
Modified or custom-built containers need a 50% deposit before work begins. The deposit amount and payment schedule are written on your quote or invoice before you commit to the order. The balance is due before the unit is delivered or picked up. For cancellations and refunds, see our Refund and Returns Policy.
5. Bank Transfer Instructions
If you pay by ACH or wire transfer, please:
- Use your order or invoice number as the payment reference.
- Send the exact invoice total in USD.
- Email your transfer receipt to sales@c-solutionsllc.com once you have sent the payment.
Fees charged by your bank or an intermediary bank (for example wire or currency conversion fees) are paid by the buyer. The amount we receive must equal the full invoice total; any shortfall must be paid before the order can proceed.
6. Invoices and Receipts
Every order gets an invoice. For card and digital wallet payments, you receive a receipt and order confirmation by email once payment is approved. For bank transfers, the invoice with payment details is sent in advance, and a paid receipt is sent once the funds arrive. If you need extra documents for your business records, just ask.
7. Payment Security
- Our website uses SSL/TLS encryption to protect the information you send.
- Card and digital wallet payments are handled by a secure, PCI-compliant payment processor. We do not store full card numbers.
- We will never ask for your online banking login, passwords or PINs by email, phone or text.
- Our bank details will never change by email. If you receive payment instructions that look different, or a suspicious message claiming to be from C-Solutions, do not pay or reply; call us at +1 (410) 705-5214.
8. Order Verification and Fraud Prevention
To protect our customers and our business, we may verify some orders, especially high-value ones. We may ask you to confirm your identity, billing details or other information showing that the cardholder or account holder placed the order. Orders may be delayed or cancelled if verification cannot be completed or if we reasonably suspect fraud; any payment received will then be refunded.
9. Declined and Failed Payments
If a card payment is declined, or a transfer fails or is returned, your order will not move forward until valid payment is received. Common reasons include insufficient funds, incorrect card or billing details, expired cards or a hold placed by your bank. Please check your details, contact your bank or card issuer, or call us and we will help you complete your purchase.
10. Chargebacks and Disputes
If you have a problem with a payment or your order, please contact us first, before opening a chargeback or dispute with your bank or card issuer. Most issues can be solved quickly by talking to us directly. Filing a chargeback without contacting us first may delay the resolution of your order and any refund. We may contest chargebacks we believe are unwarranted, using transaction records and proof of delivery.
11. Sales Tax
We do not add sales tax to your order. For details, see our Sales Tax Policy.
12. Cancellations and Refunds
Cancellations, returns and refunds are covered by our Refund and Returns Policy, including our 90-day free returns. Refunds are paid to the original payment method within 10 business days. Because containers may be reserved or scheduled for delivery soon after payment, please contact us as soon as possible if you need to change your order.
13. Changes to This Policy
We may update this policy from time to time, for example when our payment methods change. The “Last updated” date at the top shows when it last changed. The policy in place when you placed your order applies to that order.
14. Governing Law
This policy and all transactions with C-Solutions LLC are governed by the laws of the State of Texas.
Contact Us
If you have any questions about this Payment Policy, your invoice or a payment, please contact us:
- C-Solutions LLC
- Address: 1211 Fulghum Rd, Hutchins, TX 75141
- Phone: +1 (410) 705-5214
- Email: sales@c-solutionsllc.com
- Website: c-solutionsllc.com